Privacy Policy

1. Overview

Welcome to OK More, available at okmore.mk ("Website", "we", "us", or "our"). We respect your privacy and are committed to protecting your personal data in accordance with local regulations and the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and purchase from our platform.

2. Information We Collect

We collect personal information that you voluntarily provide to us when placing orders, creating accounts, or contacting customer support:

• Personal Identification: Name, shipping address, billing address, email address, and phone number.
• Transaction Data: Order history, items purchased, and payment confirmation status (we do not store full credit card numbers directly on our servers).
• Technical & Usage Data: IP address, browser type, device information, locale preferences, and browsing behavior gathered through essential and analytics cookies.

3. How We Use Your Information

We use the collected data for the following purposes:

• Processing, fulfilling, and delivering customer orders.
• Sending order updates, shipping notifications, and customer service communications.
• Improving website functionality, performance, and user experience.
• Complying with legal, tax, and accounting obligations.

4. Cookies and Third-Party Tracking

We use essential cookies to maintain cart states, user sessions, and language preferences. With your consent, we also use analytical cookies via Google Analytics and Google Tag Manager to measure site performance and user engagement.

You can manage or revoke your consent for non-essential cookies at any time via the cookie preferences banner on our website.

5. Data Sharing and Third-Party Services

We do not sell or rent your personal information to third parties. We share data only with trusted service providers necessary to operate our business:

• Hosting & Infrastructure: Google Cloud Hosting for secure server execution and storage.
• Delivery Services: Courier and postal services to fulfill product deliveries.
• Payment Processors: Authorized payment gateways for secure payment transactions.

6. Your Legal Rights

Under data protection laws, you have the right to:

• Request access to the personal data we hold about you.
• Request corrections to any inaccurate or incomplete data.
• Request erasure of your personal data ("right to be forgotten").
• Withdraw cookie or marketing consent at any time.

7. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please reach out to us at:

Website: okmore.mk
Email: hello@okmore.mk
Phone: 070 673 673
Location: Skopje, North Macedonia